The chances are, you’re going to hold a variety of different jobs over the course of your professional life, and that means you’re going to end up apologizing to a lot of different people. To err is to human and so therefore is apologizing, but there are still plenty of us out there who have no idea how to do it decently. We either overshoot and grovel or play the avoidance game in the hopes our mistakes go unremarked upon, both of which further inconvenience the people we’ve wronged. You’re breaking out in a cold sweat just thinking about formally […]
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